CUSTOMER SERVICE FOR SALT &#; ITALIAN SPEAKER

What you can expect Are you looking for a promising career as a Customer Service Representative for Salt? Do you have natural communication and problem-solving skills? Then, you are the one we are looking for! In this role, you will provide friendly and personal customer service to customers over the phone and via email in Italian.
Also, you will have the opportunity to work in a fast-growing and multicultural environment.
We will provide you with intensive training and give you the right tools to grow within our international company.
Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! Whoever you are.
Whatever you do.
Wherever you’re from.
Here you will feel welcome.
We love to collaborate with each other.
We solve our customers challenging problems.
Build your career, be yourself and live your ambitions! Our Client Salt.
is one of the largest telecommunications service providers in Switzerland.
Almost employees nationwide take care off over 2 million customers daily.
The company offers an innovative range of products and services with a special focus on mobile communication &#; calls, SMS and high-speed Internet for private and business customers, as well as fixed land lines for business customers.
What you'll do As a Customer Service Representative for Salt, you&#;ll provide customer service with the highest level of kindness and professionalism; Assist, by phone or email, any of the customer’s questions and concerns regarding the products, contract issues and mobile bundle; Answer to payment transactions and invoice queries; Advice on current mobile phones, as well as give technical support; Advice to existing and potential clients on tariffs and current offers; Provide recommendations on additional options and do a reliable management of customer data.
What you'll need Native or near native Italian speaker; Proficient oral and written communication in English (minimum B2 level); Excellent communication skills as a Customer Service Representative for Salt; Customer-oriented; Pro-active in promoting effective problem solving; Ability to build and maintain positive relationships with customers.
Benefits International career in a multicultural environment; Stable work as a Customer Service Representative for Salt and career progression; Meritocratic environment; Employees empowerment and value; Intensive training and familiarization phase; Ample opportunity to grow and evolve within our organization; Accommodation in a room of a Teleperformance apartment; Initial flight expenses refund; Free annual flight to the homeland; Health Insurance since day one in the company; Free healthy meals in the cafeterias, such as soup, bread, salad and fruit; Free Portuguese language courses, water sports, soft trekking and much more.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.