CUSTOMER ADVISOR - B2B CLIENT MANAGEMENT - FRENCH SPEAKER
Descrição da oferta de emprego
By choosing Webhelp, you will be part of a community of over game-changers from more than 140 locations in 60 countries.
Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.
What you'll be doing at Webhelp As a French-Speaking Customer Advisor - B2B Client Management, you will.
* Engage with customers to help and offer solutions through inbound calls and emails * Create and update records and databases with personnel information and other details * Guide in the use of the tool/application to customers We'll be a great match if you.
* Have a high level of French (written and oral) * Previous customer-oriented environment experience is a plus * Multitask, rigorous, autonomous, and resourceful * Analytical and positive mindset * For non-EU residents, it is mandatory to have a valid work permit If you feel you don't check off every qualification in the job description, we encourage you to apply either way.
We will do our best to match you with the right job, whether it's this one or a future role.
What we offer you.
* Strong compensation package (14 monthly payments per year plus bonus) * Monthly meal allowance paid in voucher card (net) * Bring a Friend Program with attractive incentives * Personal and career development programs and mentoring to develop skills * Possibility to participate in a growing multicultural Project * Flexible Schedule from Monday to Saturday * Work in a diverse environment with people from over 75 nationalities * Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more! * We promote inter-company mobility to work at any of our sites around the world * Workplace.
Work on-site in Braga, Portugal Webhelp is an equal-opportunity employer.
Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
Detalhes da oferta
- Concentrix+Webhelp Portugal
- Indeterminado
- 01/05/2024
- 30/07/2024
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... 23 € net per day free health insurance after 6 months for candidates from abroad we offer: flight ticket reimbursement after 6 months possibility of accommodation......
Requisitos do trabalho profile: german c2 customer service experience (preferable) good written skills... manage these situations with these agencies before going to court... outros dados de posição benefits: excellent remuneration package based on experience, skills and performance life insurance meal......
This position provides customer service support and resolution of routine problems regarding client's product or services... job description: interfaces with customers via inbound calls, outbound calls, or through the internet depending upon client requirements... the selected person will carry out the......
Start: 31st may or later banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Requisitos do trabalho mandatory proficiency in french and english strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
Requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved......
Start: 17 june banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Work on continuous improvement for client satisfaction... start: 12 june or later shift: monday to saturday -08:00 to 18:00 rotational tasks: answer the client questions, via email... benefits: excellent remuneration package based on experience, skills and performance life insurance meal allowance +......
Procuramos pessoas excecionais que desejam transformar vidas, criar memórias e viver intensamente uma profissão desafiadora, enriquecedora e acima da média em termos financeiros... nós oferecemos mais do que apenas uma carreira... se estás à procura da mudança da tua vida, candidata-te agora!envia o......
