COSTUMER SERVICE (M/F) - ENGLISH AND GERMAN
Descrição da oferta de emprego
Estamos a recrutar Costumer Service (M/F) - English and German para prestigiada empresa do Setor Serviços a Empresas, na zona de Parque das Nações.
pessoa selecionada irá desempenhar as seguintes funções.
Funções.
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned); - Ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews) channels; - Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information.
Requisitos.
- Previous experience in similar functions; - We are looking for a dynamic and proactive person; - We value living close to the workplace.
Horário.
Full-time schedule of 40 hours per week from Monday to Sunday on a rotating schedule with the necessary breaks provided by law.
Qualificações.
- Complete secondary education.
Línguas.
- Native in German; - Fluent in English.
Eurofirms Trabalho Temporário Lda.
Alvará nº de 17 de Julho.
Detalhes da oferta
- EUROFIRMS - EMPRESA DE TRABALHO TEMPORÁRIO, LDA.
- Indeterminado
- 03/05/2024
- 01/08/2024
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